This morning we were rudely awakened (at the ungodly hour of 8:25 am) by our landline ringing, ringing, ringing off the hook. Since there are only about 3 people on the planet that have ever used our home phone to reach us, we were quite surprised to be getting a call at all, especially at such an early hour on a Sunday. Thankfully I have the (very intelligent habit) of forcing Alex to sleep on the side of the bed by the door, so he jumped out and answered the phone.
Apparently there was a voice at the other end claiming that we had 1 unheard voice mail message. What? Voice mail? We’ve lived in KL for just under 2 years now and we were not aware that we had voice mail. Granted we don’t get many phone calls, but I can promise you that my mother has called our number more times than I can count and later complained about our lack of answering machine (and expressed her concern that we never seem to answer the phone).
Unfortunately the series of numbers provided on the automatic message did not actually allow us to connect to this mysterious voice mail box. There weren’t quite enough numbers to actually go through as a phone call. This then led to a morning of calls to the Telekom Malaysia service line, where we found out that TM does indeed provide (free of charge) voice mail for all subscribers. Apparently we got a notice in the mail recently.
By now we are quite curious as to who could have left this all-important voice mail message. After some help (and the correct phone number) from the TM lady, we were able to retrieve our message which was from Alex’s mom (one of the 3 people that have called said number, the other 2 being my mom and my aunt) – a nice surprise, of course.
However, I can honestly say that I am less-than-impressed with this little service from TM. Why do I need a phone call telling me that someone else called and left a message? When I pick up the phone shouldn’t I just hear some sort of tone alerting me to the fact that I have this message? And why the phone call at 8 in the morning? I later found out that others have received their calls at midnight and 6 am. I guess we got lucky. Although I have since been informed that we can stop the “call back” service, frankly, I prefer the days when we had no voice mail at all…
UPDATE: We win. We canceled our phone on Monday. I don’t need no stinkin’ voice mail. Now hopefully we will actually get our RM1500 deposit (required from all foreigners to have phone service here in Malaysia) back within the next 2 – 3 months. They claim it takes no longer than 2 months. We’ll just see, won’t we?
Image 1: http://www.habsworld.net/images/articles/1078412275-phone.jpg
Image 2: http://upload.wikimedia.org/wikipedia/en/thumb/e/ee/